CloudNC Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Product services Operational

90 days ago

100.0 % uptime

Today

Website Operational

90 days ago

100.0 % uptime

Today

CAM Assist NX - GovCloud US West Operational

90 days ago

100.0 % uptime

Today

CAM Assist MasterCAM - GovCloud US West Operational

90 days ago

100.0 % uptime

Today

CAM Assist NX - Commercial Cloud - EU Operational

90 days ago

100.0 % uptime

Today

CAM Assist MasterCAM - Commercial Cloud - EU Operational

90 days ago

100.0 % uptime

Today

Slack Operational

Slack Messaging Operational

Slack Login/SSO Operational

Slack Apps/Integrations Operational

Slack Apps/Integrations/APIs Operational

Documentation Operational

Confluence View Content Operational

Confluence Create and Edit Operational

Confluence Search Operational

AWS Infrastructure Operational

AWS dynamodb-eu-west-1 Operational

AWS ec2-eu-west-1 Operational

AWS ecs-eu-west-1 Operational

AWS elb-eu-west-1 Operational

Payments Operational

Stripe API Operational

Stripe Dashboard Operational

Support portal Operational

Jira Service Management Service Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 28, 2025

No incidents reported today.

Feb 27, 2025

No incidents reported.

Feb 26, 2025

CAM Assist Security updates in AWS GovCloud US West

Completed - The scheduled maintenance is now complete.
Feb 26, 15:26 UTC

Verifying - Verification is currently underway.
Feb 26, 15:17 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 15:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Feb 26, 14:03 UTC

Scheduled - CAM Assist AWS GovCloud US West services will be receiving security updates between 15:00 - 16:00 UTC.
Services will remain available during the update but may disconnect and reconnect.
Feb 25, 10:34 UTC

Security updates - AWS - Dublin

Completed - The scheduled maintenance has now been completed.
Feb 26, 10:22 UTC

Verifying - Verification is currently under way for items updated
Feb 26, 10:19 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 10:00 UTC

Scheduled - CAM Assist service will be receiving routine weekly security updates in production from 10:00 to 11:00 AM UTC. Services will be available during the updates, but may disconnect and reconnect unexpectedly.
Feb 25, 10:29 UTC

Feb 25, 2025

No incidents reported.

Feb 24, 2025

Tool direction issue in CAM Assist

Resolved - The incident is confirmed to be resolved. We will be conducting a root causes analysis to fully understand the circumstances that lead to the incident occurring.
Feb 24, 15:28 UTC

Monitoring - A fix has been implemented and deployed to production, we are currently monitoring the systems.
Feb 24, 14:20 UTC

Identified - CAM Assist users may experience issues with tool directions due to a fault in the CAM Assist backend service. We are aware of the issue and are working to resolve this as soon as possible.
Feb 24, 10:15 UTC

Feb 23, 2025

No incidents reported.

Feb 22, 2025

No incidents reported.

Feb 21, 2025

No incidents reported.

Feb 20, 2025

No incidents reported.

Feb 19, 2025

No incidents reported.

Feb 18, 2025

No incidents reported.

Feb 17, 2025

Feature Flag service degraded availability

Resolved - During a routine security update of our cluster, the feature flags service failed to restart.
This could have resulted in users who have a feature flag enabled to not be able to access the specific feature.
The issues was identified via monitoring a rectified by re-releasing the latest version of the service. The service had degraded availability from 11:33 GMT to 11:40 GMT. Initial root cause analysis of the incident was concluded.
Feb 17, 11:30 UTC

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

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